FAQ and Support

FAQ and Support

We're here when you need us.

Evenings and weekends are no problem.
We're available when you are.

Thank you for your interest in Website Development Shop.

We hope this page will answer some of your questions about what we do and how we work with you to build the website that builds your business.

Common Questions and Answers

  1. How much does a website cost? Each project is unique, even for businesses within the same industry. As such, our prices vary depending on what the project demands. An accurate quote can only be made once thorough research has been conducted and the proposal document is prepared.

  2. What payments methods do you accept? We accept on-line payments via PayPal using almost any credit or debit card or your PayPal account. We are a PayPal verified.

  3. Do you offer payment plans? Yes. We do offer payment plans on all of our projects with payments to be made as we achieve milestones and completion of your project.

  4. Do we enter a contract for the work? Absolutely. Every project requires a contract so that each of our roles are clear and we know what we can expect from each other.

  5. What additional services are available? We offer website design and development, handicap accessible ADA compliant websites, HIPAA and HITECH compliant websites, on-line business consultation, Internet marketing, social media management, search engine optimization, work station and server support and other general computer and programming services.

  6. To what standards are your handicap accessible websites conform? We develop handicap accessible ADA compliant websites to WCAG 2.1 A, AA and AAA to comply with the Americans With Disabilities Act (ADA) and Federal 508 standards.

  7. What is our refund policy? Payments for research fees and down payments for projects are non-refundable once work commences. All project work is commenced pursuant to a contract and the terms of the contract govern the refund policy, if any, to be applied.

  8. Do you provide website backup and security services? Yes. We can enter into agreements with our clients to secure and backup their websites. Please visit our website backup and maintenance page for more information.

  9. Can you arrange for insurance on a particular job? Yes. We can provide an insurance certificate for a named insured depending on the project. This can include general liability, personal injury and errors and omissions insurance.

  10. How much experience do you have? In creating thousands of web pages over the last 25 years we have highly developed website development and business experience and have been incorporate in the State of New York since 2015.

Handicap Accessible Websites

ADA Compliant Websites

  • ADA Compliant Websites
  • WCAG 2.1 A, AA and AAA
  • ARIA

Contact us to get a quote.

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We look forward to hearing from you so please contact us with your questions or challenges. You can telephone us at +1-(518)-400-2351 from 8:00 AM to 5:00 PM Eastern Standard Time or complete our Ask A Question form.

Website Development, Website Design, e-Commerce Websites, Content Management Systems
Search Engine Optimizationn (SEO), ADA Compliant Handicap Accessible Websites, HIPPA Compliant Websites, Website Security, Internet Marketing